Careers

Business Development Associate

New York, NY

SuperData is the leading provider of data and market intelligence on digital games and interactive media. Our research methodology is driven by behavioral and digital point-of-sale data collected directly from game publishers and developers.

SuperData publishes industry relevant key performance indicators for benchmarking, competitive analysis, and performance optimization. We specialize in helping our clients use data to identify actionable growth and investment opportunities.

The Business Development Associate is an organized sales and account professional, who can effortlessly engage and assist clients across across a wide range of industries with whom we work. That’s to say: be able to get into the nitty gritty with a client who knows the ins and outs of the industry, metrics definitions, dashboard tools, and more; or, help someone new to games gain full insights from our work and background needed to understand the industry.

The Associate will handle new client outreach, work with some existing clients, help in product development and marketing, and serve as a go-to in a fast-paced and growing development team.

Compensation will be commensurate with skill set and experience. Ideal start date is 1 May 2017.

Responsibilities

  • Respond to incoming client and potential client contact requests
  • Handle a high volume of prospects, guiding them through options including syndicated reports, bespoke solutions, and our gold-standard dashboards.
  • Work with the VP of Product to develop marketing and product collateral and site pages for new products
  • Identify and explore areas of additional need for clients
  • Provide regular checkins for clients to alert them to new insights and Arcade features and capabilities

Required Skills

  • 1-2 years of full-time work experience in a client-facing role
  • Must play a broad spectrum of video games across Console, PC & Mobile
  • Must actively follow the digital games and playable media industries’ news
  • Ability to effectively read and analyze graphs and data
  • Terrific interpersonal skills 
  • Exceptional ability to translate technical knowledge to users at all experience levels
  • Extremely high organizational skills
  • Strong writing and communication skills in English (fluency required)
  • Ability to work independently and communicate effectively across teammates
  • Experience writing proposals and custom project outlines is highly desirable

Bonus Skill(s)

  • Big plus: experience in a client-facing position involving brands, game publishers, financial investors. 
  • Previous experience in video games and the digital entertainment industry
  • Impress us with a ridiculous high-score in your favorite game, your vintage NES console, your unbeatable Magic deck, your GTA V fan art, etc.

Please send your resume, cover letter, and a writing sample to jobs [at] superdataresearch.com by April 3 and indicate Business Development Associate in the subject line. Incomplete applications will not be reviewed.


Senior Research Analyst

New York, NY

This role is for the writer at heart who still loved taking math classes: someone who loves finding out the “why” behind the “what,” and discovering the narrative behind data trends.

SuperData Research, the leading provider of digital games and interactive media intelligence, is looking to fill a full-time position that will support our research department. The Senior Research Analyst position is responsible for reporting on digital games and interactive media like eSports, live streaming and virtual reality. The ideal candidate will be experienced in writing and analyzing surveys, as well as researching public and proprietary information for key data and insights.

Compensation will be commensurate with skill set and experience. Ideal start date is April 3, 2017.

Responsibilities

Data Analysis & Research

•Analyze internal datasets to identify key industry trends

  • Collect, validate and clean up quantitative data from our internal datasets and survey results
  • Perform qualitative research to find support for quantitative findings
  • Keep informed about news and trends in the video game, eSports and Virtual Reality industries
  • Write and program surveys
  • Perform survey analysis using Excel and platforms like Qualtrics to weight and cross-tabulate data in order to draw applicable conclusions
  • Create compelling and easy-to-understand narratives using available data
  • Write reports outlining research findings
  • Show findings visually using graphs and charts in Keynote or PowerPoint
  • Present industry findings and insights internally at company-wide meetings

Required Skills

  • 2 – 4 years of work experience. Professional research experience required
  • Must have a deep understanding and interest in video games and interactive media industries.
  • Extremely keen eye for detail (this is a must!)
  • Strong analytical writing and communication skills in English (fluency required).
  •  Ability to create, read and analyze graphs and data
  • Ability to look at survey data from different angles through cross-tabulation, data weighting and quotas.
  • Quick math skills (basic statistics and algebra).
  • Advanced knowledge of Excel
  • MS PowerPoint/Keynote experience.
  • Ability to work independently and communicate effectively with teammates.

*Please only apply if you have ALL of the required skills.

Bonus Skill(s)

  • Knowledge of and strong interest in any of the following: eSports, MMOs/MOBAs, live streaming on sites like Twitch
  • Ability to read and speak Japanese (not required)
  • Experience using Tableau and SQL or SPSS
  • A strong understanding and interest in the business side of the video games industry
  • Previous experience in market research of video games, the digital entertainment industry or the technological space
  • A ridiculously high-score in your favorite game, your keystrokes per minute, your unbeatable Magic deck, your enthusiasm for your favorite eSports team – anything that shows you’re a gaming fanatic

Submit your resume, cover letter, and a writing sample to jobs [at] superdataresearch.com and put Senior Research Analyst in the subject line.

Incomplete applications will not be reviewed.


MMO Data Analyst

NEW YORK CITY, NY

The Data Analyst is primarily responsible for quantitative research on Free-to-Play and Pay-to-Play MMO markets. Coverage includes key titles, market level data as well as regional micro/macro trends.

The Ideal Data Analyst:

  • You have a degree in an analytics oriented focus (Finance, Economics, Statistics, Business, Engineering, Physics)
  • You have active knowledge of game publishers, key titles and trends in the Free-to-Play and Pay-to-Play segment
  • You play video games and understand how video games earn money (physical storefronts, virtual economies, in-game stores, in-game currencies)
  • You are a strong problem solver – you solve all problems of a particular type once, not individual problems. Your solutions are dynamic and scalable
  • You are always learning newer, faster, and better ways of doing things
  • You test and tune your own work
  • You have extreme attention to detail
  • You can look at a dump of data (whether transactional, aggregated, or time series) and easily envision all the ways the data can be sliced into actionable components
  • You poke holes to see if things hold water – you do not easily believe what you hear or read without prior proof of concept or proof of confidence
  • You know what you know, you know what you don’t know, and you know how to figure out what you need to know

Required Skills  

  • Microsoft Excel (Lookups, Pivot Tables, Dynamic Formulation, Sorting, Charts)
    Algebra/Statistics (Working knowledge of Variables, Regression, Standard Deviation, Variance, Distributions)
  • Financial Document Proficiency (Balance Sheet, Income Statement, Cash Flow Statement, Investor Presentations, Prospectus)
  • Must be very comfortable working with time series data (Percentage Change, CAGR, Retention, Growth-Decay, Convergence, Steady States)
  • English proficiency required
  • 1-3 years’ experience in an analyst type or similar role

Bonus Skills 

  • MS PowerPoint/Keynote experience
  • Proficiency in a language other than English (written and verbal)
  • MySQL or other querying/macro language. Candidates not proficient in SQL but have experience in R/STATA/SPSS/Matlab/MS
  • Access or basic programming experience are encouraged to apply.
  • Impress us with ridiculous in game achievements, your top game stats, your unbeatable Magic: The Gathering deck, or your custom rig specs. Be prepared to explain.

Submit your resume and cover letter to jobs [at] superdataresearch.com and put Data Analyst in the subject line. Incomplete applications will not be reviewed.


Senior Games Research Analyst

NEW YORK CITY, NY

SuperData Research

SuperData is the leading provider of data and market intelligence on digital games and interactive media. Our research methodology is driven by behavioral and digital point-of-sale data collected directly from game publishers and developers.

SuperData publishes industry relevant key performance indicators for benchmarking, competitive analysis, and performance optimization. We specialize in helping our clients use data to identify actionable growth and investment opportunities.

The Senior Research Analyst is an agile project lead, analyst, and client-facing support expert. As part of strategic product development and new KPI projects, the senior research analyst works with existing data, consumer insights, and novel data streams and resources to answer our clients’ most complex questions. This role puts the analyst in direct contact with clients to devise creative solutions and custom projects, sometimes in the absence of immediate resources. The analyst’s keen attention to detail, analytical prowess, and expertise in supporting game publishing and media clients makes them ideal for sitting at the forefront of innovation within SuperData’s product development team.

Product Team

The Product Team sits at the nexus of the Business Development, Insights, and Analytics teams at SuperData Research and develops innovative new products, working with novel, proprietary data sets.

Responsibilities

  • Analyze internal point-of-sale data, consumer insights, and external resources
  • Collaborate with product team data analysts to devise creative solutions to new, complex client problems
  • Perform qualitative research to support quantitative findings

Required Skills

  • MUST have experience working with or at game publishers and platforms
  • 3-5 years full-time work experience; professional research experience required
  • Experience in client management
  • Extremely keen eye for detail (an absolute must)
  • Experience creating and analyzing complex survey studies
  • Experience overseeing multi-faceted projects with tight deadlines
  • Quick math skills; statistical analytical capabilities
  • Must have a deep understanding and interest in video games and playable media industries
  • Advanced knowledge of Excel
  • Must play a broad spectrum of video games across Console, PC & Mobile
  • Understanding of how games earn revenue required. (Virtual economies, exchange rates, how to make a purchase, what virtual storefronts, etc.)
  • Ability to work independently and communicate effectively with teammates

Bonus Skills

  • Experience with SPSS, R, or another statistical analysis program
  • Experience with SQL
  • Impress us with a ridiculous high-score in your favorite game, your gaming stats, your unbeatable Magic deck, or your gaming rig specs.

Projected Start Date:  Apr 2nd, 2017

Submit your resume and cover letter to jobs [at] superdataresearch.com and put Senior Research Analyst in the subject line. Incomplete applications will not be reviewed.


Research Intern

NEW YORK CITY, NY

SuperData Research, the leading provider of digital games and interactive media intelligence, is looking to fill a full-time position that will support our CEO.

This role is for the games enthusiast who knows Steam doesn’t just rise from coffee, can’t sleep when the slightest details are out of place and can out-Google a New York Times fact checker.

The Research Intern is responsible for being a scrappy team player who helps do things like look up who won the last LoL tournament, see what updates Pokémon GO released for the holidays, gather data like it’s redstone, speedrun through to-do lists, and everything in between. The person in this role will report to the Director of Research and Insights.

The Intern must be available to come in at least 3 days, 15-20 hours a week. Ideal start date is January 9th.

Responsibilities

Research Assistance

    • Search the internet, internal data and game forums for insights
    • Communicate needs between departments
    • Pull and organize data from our internal database

Administrative Assistance

    • Manage schedules
    • Make arrangements for meetings and events
    • Keep files and documents organized
    • Help coordinate travel plans

Must-haves

    • Current Junior or Senior in college
    • Extremely keen eye for detail (this is a must!)
    • Team player looking to help any way they can
    • Experience with Excel
    • Experience with PowerPoint and/or Keynote (Keynote experience preferred but not required)
    • Social, eager and proactive
    • Knowledge of proper written grammar and punctuation rules

Nice-to-have

    • Knowledge and understanding of the business side of video games
    • Experience with Adobe Illustrator, Photoshop or InDesign
    • Experience with graphic design
    • Experience and/or a love for market research
    • Experience with more than one VR device
    • A ridiculously high-score in your favorite game, your keystrokes per minute, your unbeatable Magic deck, your enthusiasm for your favorite eSports team – anything that shows you’re a gaming fanatic!

Working remotely is NOT an option.

Please send your resume and cover letter to jobs@superdataresearch.com with the subject “Intern application” ASAP.

Incomplete applications will not be reviewed.


Data Management Intern

NEW YORK CITY, NY

The Technology Team at SuperData Research translates all market data streams into actionable data & intelligence products for the digital video games industry. The team manages a full tech stack which supports our live web products, data pipelines, and data management.

The Data Management Intern is a hybrid role that primarily wrangles data streams to support analysts and pipelines. This primarily includes the building and transformation of data in, within, and out of a MySQL database environment.

The Intern must be available to come in 2-3 days, 16-24 hours a week. Ideal start date is Mar 30th.

Core Responsibilities

Data Management

    • Import data from various data into database environment (MySQL).
    • Clean and aggregate data to support analysts and live products.
    • Write queries on-the-fly to support R&D efforts and general data exploration.

Technical Development

    • Improve existing processes (better runtime, error detection, new views).
    • Write processes for new data partnerships.
    • Ad-hoc design and execution.

This describes you:

    • You have or are pursuing a degree (Undergraduate or Masters) in an analytics focus and can program to solve problems. (Finance, Economics, Statistics, Business, Computer Science, Computer Engineering)
    • You are a strong problem solver – you solve all problems of a particular type once, not individual problems. Your solutions are dynamic and scalable.
      You are always learning newer, faster, and better ways of doing things.
    • You test and tune your own work.
    • You have extreme attention to detail.
    • You can look at a dump of data (whether transactional, aggregated, or time series) and easily envision all the ways the data can be sliced into actionable components.
    • You know what you know, you know what you don’t know, and you know how to figure out what you need to know.
    • You are proficient in English.
    • You have 1-3 years work experience in office environment.

You know most of this already or can demonstrate ability to learn this quickly based on coursework taken or projects completed:

    • Microsoft Excel (Understanding of file formats. Import/export/manipulate .csv, .txt and other tabular/delimited formats)
      Confortable working with time series data. (Percentage Change, CAGR)
    • Intermediate understanding of MySQL or another querying language: nested queries, joins, temporary tables, stored procedures, and can transform transaction line data into monthly, quarterly, or other grouped summary style formats on the fly.
    • Intermediate understanding of scripting, data structures, loops, algorithms, events, procedures, functions.

Nice-to-haves:

    • Amazon Web Services (S3, EC2, AWS) or experience with similar cloud data providers.
    • Familiarity with the video games and understanding of how games earn revenue a plus. (Virtual economies, exchange rates, how to make a purchase, what virtual storefronts look like, etc.)
    • Impress us with a ridiculous high-score in your favorite game, your gaming stats, your unbeatable Magic deck, or your gaming rig specs.
    • Show us website content, databases, or dashboards you have developed or are currently developing.

Working remotely is NOT an option.

Please send your resume and cover letter to jobs@superdataresearch.com with the subject “Data Management Intern – FIRSTNAME LASTNAME”.

Incomplete applications will not be reviewed.