Careers

Some of the many perks of working at SuperData:

  • Competitive salary and benefits packages
  • Monthly game stipends
  • Full-company winter and summer holidays and generous paid holiday packages
  • Dynamic startup environment
  • Regular happy hours and team events
  • More!

Don’t see a position that matches you? We are always looking for incredible, experienced candidates in many disciplines. Send us your resume and we’ll keep it on file.


CLIENT RELATIONS MANAGER

New York, NY

SuperData is looking to fill the position of Client Relations Manager within our Business Development team. Us: we’re the world’s leading provider of digital games and playable media market intelligence. You: a smart self-starter with exceptional interpersonal, organizational, and oral and written communication skills who can translate technical knowledge for users on all levels and is a gamer at heart.
The ideal candidate for this position would be an account manager in a business-to-business capacity working with both syndicated and custom product offerings: someone who can effortlessly engage and assist clients across the technical savvy spectrum. That’s to say: be able to get into the nitty gritty with a client who knows the ins and outs of the industry, metrics definitions, dashboard tools, and more; or, help someone new to games gain full insights from our work and background needed to understand the industry.

The Client Relations Manager will guide clients through the on-boarding process of their Arcade subscription (SuperData’s gold-standard competitive intelligence dashboard), act as a liaison between the Data, Research, and Business Development teams on behalf of the client, and assist in up-selling conversations.

Compensation will be commensurate with skill set and experience. Ideal start date is October 1, 2018.

RESPONSIBILITIES

  • Set up and familiarize new clients with the SuperData Arcade dashboard and other syndicated research and products
  • Guide clients through technical details of SuperData methodology and terminology
  • Handle troubleshoot requests
  • Serve as liaison between Research and Data teams and the client for specific requests and coordinating correspondence on custom projects
  • Identify and explore areas of additional need for clients
  • Provide regular checkins for clients to alert them to new insights and Arcade features and capabilities

REQUIRED SKILLS

  • Must have an intimate knowledge of games and the games industry
  • 2 years of full-time work experience, ideally in a B2B account management position
  • Understanding of database structures and writing MySQL/SQL queries.
  • Ability to effectively read and analyze graphs and data
  • Terrific interpersonal skills
  • Exceptional ability to translate technical knowledge to users at all experience levels
  • Strong writing and communication skills in English (fluency required)
  • Ability to work independently and communicate effectively across teammates

BONUS SKILL(S)

  • Big plus: experience in an account manager/client-facing position involving very technical concepts and custom research
  • Previous experience in video games, the digital entertainment industry
  • Impress us with a ridiculous high-score in your favorite game, your vintage NES console, your unbeatable Magic deck, your GTA V fan art, etc.
  • Understanding of database structures and writing MySQL/SQL queries.

Please send your resume, cover letter, and a writing sample to jobs@superdataresearch.com by September 10, 2018 and put Client Relations Manager in the subject. Incomplete applications will not be reviewed.


TECHNOLOGY MANAGER

New York, NY

The Technology Team sits at the nexus of the Business Development, Research, and Innovation teams at SuperData Research developing new products around novel, proprietary data sets.

The Technology Manager leads the discovery of new workflow efficiencies and manages best practice for existing team functions. The Technology Manager is expected to manage scope and expectations for all cross-team projects and is the master of communication – the voice of the Technology team for all day-to-day operations.

RESPONSIBILITIES

  • ScrumMaster and Scrum implementation for large Projects.
  • Kanban implementation for feature requests
  • Manage cross-team project milestones and delivery expectations.
  • Route/escalate all undirected inbound requests (Slack, JIRA, Trello, mailing lists) to subject matter experts.
  • Present active projects at Monday General Meeting
  • Lead forward schedule adjustment assessment each Friday.
  • Monthly Assessment Report to upstream management.
  • Schedule Quarterly Reviews / Objective Key Results.
  • Coordinate hiring/screening for new team roles.
  • Conference schedule management for team members.
  • Ad-hoc support to team lead.

REQUIRED SKILLS

  • 2+ years’ in analyst/analytics/technology role, having participated in SCRUM or Kanban and SDLC.
  • 1+ years’ experience in a managerial role having taken leading roles in SCRUM or Kanban and SDLC.
  • Excellent communication and time management skills
  • A degree (Undergraduate or Masters) in a Business or Engineering oriented field (Finance, Economics, Statistics, Business, Engineering, Physics)
  • Microsoft Excel (Lookups, Pivot Tables, Dynamic Formulation, Sorting, Charts)
  • English proficiency required

BONUS SKILL(S)

  • Understanding of database structures and writing MySQL/SQL queries.
  • Active knowledge of video games mechanics and monetization strategies (physical storefronts, virtual economies, in-game stores, in-game currencies).
  • Coding experience.
  • Ridiculous in game achievements, your top game stats, your unbeatable Magic deck, or your custom rig specs.

Please send your resume and cover letter to jobs@superdataresearch.com and put Technology Manager in the subject. Incomplete applications will not be reviewed.


SENIOR BUSINESS DEVELOPMENT MANAGER

New York, NY

SuperData is looking to fill the position of Senior Business Development Manager within our Business Development team. Us: we’re the world’s leading provider of digital games and playable media market intelligence. You: a smart self-starter with exceptional interpersonal, organizational, and oral and written communication skills who can identify opportunities, persevere, and deliver on aggressive sales goals.

The ideal candidate for this position would be someone with sales experience in a market research setting, offering both custom and syndicated research offerings, who can understand the needs of a diverse range of clients. Ideally, someone with experience in interactive media (games, esports, gaming video, XR, etc.).

The Sr. BD Manager will report to the VP of Product & Business Development, engaging new potential clients in the full scope of SuperData’s offerings. A thorough understanding of the games industry is a must (well beyond “I like to play games.”).

Compensation will be commensurate with skill set and experience. Ideal start date is October 15, 2018.

RESPONSIBILITIES

  • Handle existing and new client relationships across all SuperData offerings
  • Introduce potential clients to the SuperData Arcade dashboard and other syndicated research and products
  • Guide clients through technical details of SuperData methodology and terminology
  • Serve as liaison among Research and Client Relations teams and the client for specific requests and coordinating correspondence on custom projects
  • Identify and explore areas of additional needs for clients
  • Travel regularly for on-site meetings with clients and major industry events

REQUIRED SKILLS

  • At least 5 years of full-time work experience in a client-facing role for a market research, business intelligence, or analytics firm
  • Experience with dashboards, syndicated, and bespoke products and handling custom projects coordinated across multiple teams
  • MUST have intimate knowledge of the games and/or interactive media market (not just a gamer, but an avid interest in games as a business). This is a requirement and your games industry knowledge will be tested.
  • Ability to effectively read and analyze graphs and data and tell a story
  • Terrific interpersonal skills
  • Exceptional ability to translate technical knowledge to users at all experience levels
  • Strong writing and communication skills in English (fluency required)
  • Ability to work independently and communicate effectively across teammates

BONUS SKILL

  • Impress us with a ridiculous high-score in your favorite game, your vintage NES console, your unbeatable Magic deck, your GTA V fan art, etc.

Please send your resume and cover letter to jobs@superdataresearch.com by October 5, 2018 and put Sales Associate in the subject. Incomplete applications will not be reviewed.


PROJECT MANAGER

New York, NY

The Research Department at SuperData Research, a Nielsen Company, translates all market data streams into actionable data & intelligence products for the digital video games industry. The team actively supports developers, publishers, and investors in developing strong market strategy.
We’re hiring a self-motivated Project Manager to join our Research Department. The successful candidate will work directly with the Director of Research to delegate and coordinate small to large projects through the project life cycle. They will also liaise with other departments to ensure that all project components fulfill the client requirements and are delivered on time.

RESPONSIBILITIES

  • Provide regular reporting that covers ongoing projects and analyst bandwidth
  • Work with the business development team to define project feasibility, scope and objectives
  • Create timelines and delegate projects to analysts, conduct regular progress check-ins and updates
  • Anticipate and identify potential project issues and risks, escalate for transparency, recommend solutions and work with interdepartmental teams to implement solutions
  • Conduct interim and post-project reviews to mitigate delays and improve efficiency
  • Conduct quality assurance audits

REQUIRED SKILLS

  • 1+ years in market research field
  • 2+ years working as a project manager or project coordinator at a fast-paced office
  • Ability to organize and prioritize under pressure, and to manage multiple deadlines
  • Ability to drive execution across teams and deliver with tight deadlines.
  • Meticulous attention to detail and organization
  • Proactive communicator and problem solver who anticipates issues before they arise
  • Proficiency in Excel and project management software like Asana or Trello
  • English proficiency required

BONUS SKILL

  • Knowledge of the video game industry
  • Working with projects that include data deliverables
  • Working with projects that include survey data
  • Impress us with a ridiculous high-score in your favorite game, your vintage NES console, your unbeatable Magic deck, your GTA V fan art

Please send your resume, cover letter, and a writing sample to jobs@superdataresearch.com and put Project Manager in the subject. Incomplete applications will not be reviewed.


VIDEO GAME MARKET ANALYST

The Product Team sits at the nexus of the Business Development, Data Analytics, and Research Teams at SuperData Research. The Video Game Market Analyst is a professional devil’s advocate that drives performance tuning for our data products by evaluating, vetting, and making recommendations based on internal and external information.

RESPONSIBILITIES

  • Maintain financial tracking profiles on key video games, publishers, and developers.
  • Track models for internet traffic, search traffic, forum traffic.
  • Fact checking of press releases, announcements, and publications.
  • Identify divergences to subject matter experts for validation and performance tuning.
  • Make recommendations and offer feedback to data and research teams as part of product development.
  • Use internal and external data points to identify and write about key industry trends.
  • Microsoft Excel (Basic-Intermediate Level)
  • Working problem solving skills – Algebra, Arithmetic, Statistics.

REQUIRED SKILLS

  • Previous work/internship experience
  • Extreme attention to detail and fact checking.
  • Ability to effectively read graphs, interpret data and financial statements, and convey ideas.
  • Must play a broad spectrum of video games across Console, PC, and Mobile.
  • Understanding of how games earn revenue is required. (Virtual economies, exchange rates, how to make a purchase, what virtual storefronts are, etc.)
  • Ability to work with tight deadlines.
  • Understanding of database structures and MySQL/SQL queries not required but a plus.
  • Impress us with a ridiculous high-score in your favorite game, your gaming stats, your unbeatable Magic deck, or your gaming rig specs.

Projected Start Date: November 1, 2018
Submit your resume and cover letter to jobs@superdataresearch.com and put Video Game Market Analyst in the subject line. Incomplete applications will not be reviewed.

Get SuperData Updates

Regular data and insights delivered straight to you!