Careers

Some of the many perks of working at SuperData:

  • Competitive salary and benefits packages
  • Monthly game stipends
  • Full-company winter and summer holidays and generous paid holiday packages
  • Dynamic startup environment
  • Regular happy hours and team events
  • More!

Don’t see a position that matches you? We are always looking for incredible, experienced candidates in many disciplines. Send us your resume and we’ll keep it on file.


CLIENT RELATIONS MANAGER

New York, NY

SuperData is looking to fill the position of Client Relations Manager within our Business Development team. Us: we’re the world’s leading provider of digital games and playable media market intelligence. You: a smart self-starter with exceptional interpersonal, organizational, and oral and written communication skills who can translate technical knowledge for users on all levels and is a gamer at heart.
The ideal candidate for this position would be an account manager in a business-to-business capacity working with both syndicated and custom product offerings: someone who can effortlessly engage and assist clients across the technical savvy spectrum. That’s to say: be able to get into the nitty gritty with a client who knows the ins and outs of the industry, metrics definitions, dashboard tools, and more; or, help someone new to games gain full insights from our work and background needed to understand the industry.

The Client Relations Manager will guide clients through the on-boarding process of their Arcade subscription (SuperData’s gold-standard competitive intelligence dashboard), act as a liaison between the Data, Research, and Business Development teams on behalf of the client, and assist in up-selling conversations.

Compensation will be commensurate with skill set and experience.

RESPONSIBILITIES

  • Set up and familiarize new clients with the SuperData Arcade dashboard and other syndicated research and products
  • Guide clients through technical details of SuperData methodology and terminology
  • Handle troubleshoot requests
  • Serve as liaison between Research and Data teams and the client for specific requests and coordinating correspondence on custom projects
  • Identify and explore areas of additional need for clients
  • Provide regular checkins for clients to alert them to new insights and Arcade features and capabilities

REQUIRED SKILLS

  • Must have an intimate knowledge of games and the games industry
  • 2 years of full-time work experience, ideally in a B2B account management position
  • Understanding of database structures and writing MySQL/SQL queries.
  • Ability to effectively read and analyze graphs and data
  • Terrific interpersonal skills
  • Exceptional ability to translate technical knowledge to users at all experience levels
  • Strong writing and communication skills in English (fluency required)
  • Ability to work independently and communicate effectively across teammates

BONUS SKILL(S)

  • Big plus: experience in an account manager/client-facing position involving very technical concepts and custom research
  • Previous experience in video games, the digital entertainment industry
  • Impress us with a ridiculous high-score in your favorite game, your vintage NES console, your unbeatable Magic deck, your GTA V fan art, etc.
  • Understanding of database structures and writing MySQL/SQL queries.

To apply, please go to the Nielsen careers page.


DATA ENGINEER

New York, NY

SuperData is the leading provider of data and market intelligence on digital games and interactive media. Our research methodology is driven by behavioral and digital point-of-sale data collected directly from game publishers and developers. SuperData publishes industry relevant key performance indicators for benchmarking, competitive analysis, and performance optimization. We specialize in helping our clients use data to identify actionable growth and investment opportunities.

Innovation Team
The Innovation Team sits at the nexus of the Business Intelligence, Insights, Analytics, and QA teams at SuperData Research and develops new products and efficiencies working with novel, proprietary data sets.
The Data Engineer is an agile data modeling expert. As part of strategic product development and new KPI projects, the data engineer is required to use excellent quantitative and predictive modeling skills, alongside strong database and backend prowess to create dynamic solutions to complex open-ended questions. The data engineer is expected to find answers and develop new solutions, sometimes with a dearth of information.
The ideal candidate will have experience in BI/QA/Analytics via SQL and other database solutions, API/data management skills via Python, and statistical understanding.

RESPONSIBILITIES

  • Prepare & ingest data streams into custom analysis-ready database formats.
  • Interface with team managers to understand the scope of their current problems and plan a technical solution.
  • Create BI/QA/Analytics tools based on new and existing data sets to support live products.
  • Explore new avenues of analysis and optimize existing data processes.
  • Create and automate error-detection & reporting modules based on feedback loops with other teams.

REQUIRED SKILLS

  • Strong understanding of scripting, data structures, loops, algorithms, events, procedures, functions. (Python, JS experience plus)
  • Strong understanding of MySQL: nested queries, joins, temporary tables, stored procedures, and can transform transaction line data into monthly, quarterly, or other grouped summary style formats on the fly.
  • Microsoft Excel (Intermediate to Expert Level, Understanding of file formats. Import/export/manipulate .csv, .txt and other tabular/delimited formats.
  • Working problem solving skills – Algebra, Arithmetic, Statistics
  • Must be very comfortable working with time series data. (Percentage Change, CAGR)
  • Ability QA/QC own work
  • English proficiency required.
  • 1-3 years’ experience.
  • MUST play a broad spectrum of video games across Console, PC & Mobile.

BONUS SKILL(S)

  • Experience with SPSS, R, or another statistical analysis program.
  • Dynamic/Scalable Design (Limit hard coding)
  • Understanding of how games earn revenue a plus. (Virtual economies, exchange rates, how to make a purchase, what are virtual storefronts, etc.)

To apply, please go to the Nielsen career page


IT ANALYST

New York, NY

SuperData is the leading provider of data and market intelligence on digital games and interactive media. Our research methodology is driven by behavioral and digital point-of-sale data collected directly from game publishers and developers. SuperData publishes industry relevant key performance indicators for benchmarking, competitive analysis, and performance optimization. We specialize in helping our clients use data to identify actionable growth and investment opportunities.

The Technology Team at SuperData Research manages a full cloud tech stack which supports our live web products, data pipelines, and data management. The IT Analyst supports hardware planning and purchasing to support the business as well as the maintenance and security of all workstations. The IT Analyst executes, troubleshoots, and upgrades group-wide software and applications.

The Ideal IT Analyst:
You have recently graduated with a degree in Computer Management, Computer Engineering, IT Administration, Network Administration or have worked in related industry for 0-2 years.
You are always learning newer, faster, and better ways of doing things.
You have extreme attention to detail.

RESPONSIBILITIES

  • Maintain best workstation, external hardware, display, and peripheral build outs for all team functions.
  • Purchasing planning and coordination from end-to-end.
  • Subject expert for all aspects of hardware management. (Analytics Workstations)
  • Subject expert for all aspects of connectivity (Wiring, Networks, Phones)
  • Software/Security/Application deployment/upgrade management.
  • New machine preparation and scripted stack installation.
  • Manage all computer/cybersecurity training and resources.
  • First line of response for all inbound technology problems – route, escalate, and make connections to broader organization.
  • VPN Management.
  • Ad-hoc support to Technology Team.

REQUIRED SKILLS

  • You’ve built computers, hopefully lots of them.
  • You know the ins and outs of hardware, OS, BIOS, RAM, SSD, HDD, Motherboard, Power Supply, UPS, wiring, displays, drivers, antivirus.

BONUS SKILL(S)

  • Familiarity with the video games and understanding of how games earn revenue a plus. (Virtual economies, exchange rates, how to make a purchase, what virtual storefronts look like, etc.)
  • Impress us with a ridiculous high-score in your favorite game, your gaming stats, your unbeatable Magic deck, or your gaming rig specs.

Projected Start Date: Jan 7, 2019
To apply, please go to the Nielsen career page


INFRASTRUCTURE ANALYST

New York, NY

SuperData is the leading provider of data and market intelligence on digital games and interactive media. Our research methodology is driven by behavioral and digital point-of-sale data collected directly from game publishers and developers.
SuperData publishes industry relevant key performance indicators for benchmarking, competitive analysis, and performance optimization. We specialize in helping our clients use data to identify actionable growth and investment opportunities.

The Technology Team at SuperData Research manages a full cloud tech stack which supports our live web products, data pipelines, and data management. The Infrastructure Analyst is an all fronts administrator of all things pertaining to Amazon Web Services – managing VPC, networking, VPNs, servers, security groups, server upgrade/migrations, golden images, cloud storage, user management.

The Ideal Infrastructure Analyst:
You have recently graduated with a degree in Computer Science, Computer Engineering, IT Administration, Network Administration or have worked in related industry for 1-3 years.
You are a strong problem solver – you solve problems of a particular type once, not individual problems. Your solutions are dynamic and scalable.
You are always learning newer, faster, and better ways of doing things.
You have extreme attention to detail.

RESPONSIBILITIES

  • Management of MySQL/SQL Databases/EC2 Servers (Design, Import, Ad-hoc support queries, Procedures, Events, Speed Tuning)
  • Optimization of database parameters, network location management and cloud connectivity.
  • Server spin up/down, stack installation, server access management, software deployment.
  • Architecture and upgrade use of VPC, networking, security groups, security stack to newest best practice.

REQUIRED SKILLS

  • Amazon Web Services (S3, EC2, RDS) or experience with similar cloud data providers.
  • Intermediate understanding of MySQL: nested queries, joins, temporary tables, stored procedures, and can transform transaction line data into monthly, quarterly, or other grouped summary style formats on the fly.
  • Intermediate understanding of scripting, data structures, loops, algorithms, events, procedures, functions.
  • Test deployment success parameters.
  • Microsoft Excel (Understanding of file formats. Import/export/manipulate .csv, .txt and other tabular/delimited formats from command line)
  • Comfortable working with time series data. (Percentage Change, CAGR)
  • English proficiency required.

BONUS SKILL(S)

  • Familiarity with the video games and understanding of how games earn revenue a plus. (Virtual economies, exchange rates, how to make a purchase, what virtual storefronts look like, etc.)
  • Impress us with a ridiculous high-score in your favorite game, your gaming stats, your unbeatable Magic deck, or your gaming rig specs.

Projected Start Date: Feb 15, 2019
To apply, please go to the Nielsen career page


ANALYTICS MANAGER

New York, NY
The Data Analytics Team at SuperData Research, a Nielsen Company, translates all market data streams into actionable data & intelligence products for the digital video games industry. The team actively supports developers, publishers, and investors in developing strong market strategy.
The Analytics Manager is responsible for coordinating and managing internal and external projects for the team as well as leading the efforts to implement best practices into the daily work.
The ideal candidate will have a background in data-focused field (tech, data science etc) and will have at least 1 year of managerial experience.

RESPONSIBILITIES

  • Collaborate on client calls and visits as needed with business development and client management.
  • Delegate tasks to analysts and report on feasibility to Director and other departments.
  • Perform analyst reviews.
  • Develop timelines for projects.
  • Manage analysts and guide them on their models and technical skills.
  • Identify new ways to grow team size, capabilities and bandwidth.
  • Work with Research Director to develop and implement long-term goals for the team and department.

REQUIRED SKILLS

  • 3+ years in market research field.
  • 1+ years experience in a managerial role.
  • A degree (Undergraduate or Masters) in an analytics oriented field (Finance, Economics, Statistics, Business, Engineering, Physics).
  • Active knowledge of video games mechanics and monetization strategies (physical storefronts, virtual economies, in-game stores, in-game currencies).
  • Basic understanding of database structures and writing SQL queries.
  • Microsoft Excel (Lookups, Pivot Tables, Dynamic Formulation, Sorting, Charts).
  • Coding experience.
  • Excellent communication and time management skills.
  • English proficiency required.

BONUS SKILL(S)

  • Analytical background.
  • Impress us with ridiculous in game achievements, your top game stats, your unbeatable Magic deck, or your custom rig specs.

To apply, please go to the Nielsen career page

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